Using Extended DISC to Improve Customer Service

BS MED Customer Words held by group of people

Many companies fail to deliver excellent customer service and end up losing customers to competitors. How can Extended DISC tools help?

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Extended DISC® Work Pair Assessment

Work Pair Assessment Cover

Ideally, as a pair or a couple, we would capitalize on our behavioral strengths and value our differences. The reality is often different. 

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Carol: Your C-style co-worker

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We seek out our C-style co-workers when we need a problem-solver; yet their nit-pickiness can irritate us. Understanding your C-style colleagues can help you to work better with them.

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Sam: Your S-style co-worker

Animated S and I style walking

Our S-style co-workers are steady and dependable, but they can frustrate us with their resistance to change and indecisiveness. Can we work better with them by understanding their behavioral style?

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Ian: Your I-style co-worker

Animated I-style Ian

I-style co-workers create a positive work environment, but they can also frustrate us with their disorganization. How does improving our understanding of I-styles help us to work better with them?

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Diana: Your D-style co-worker

Animated D-style I did it my way

We all know or work with a D-style person. They view their job as a competition; to be the best. Improving our understanding of D-styles can help us work better with them.

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Extended DISC Works With Ex-Prisoners on Communication Skills

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Have you ever done something you regret? Think about the worst mistake you ever made.

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Hurricane Preparedness: DISC Styles

BS Hurricane supplies-1

You've just received an alert that your area is directly in Hurricane Jane's path; how will you and your team members' preparations differ?

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What an Office Space Tells Us About DISC Styles

BS 4 office spaces illustration

If you had the chance to design your ideal office space, what would it look like?

Would your office space be organized with a high-tech, filing system? Do you envision a large corner office on the top floor, complete with an oversized desk? How about thinking completely outside the box, and working remotely in a shady straw hut on a tropical beach?

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DISC and Social Media

BS People social media icons

If you're like most people, you've used social media in one way or another.

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