The goal of Customer Service training using DISC profiles is to provide useful tools to better our skills to interact with clients, customers, and others. All people, regardless of their DISC profiles, can use these simple and effective steps to be more self-aware and work more successfully.
The first step in a DISC Customer Service Training is to accept there is no ideal customer service style.
We continue our ongoing Coaching Difficult people webinar series by focusing on what happens when a debrief gets difficult and how to best handle push-back and objections.
When
The webinar, Coaching Difficult People Using DISC: The Session, is on Friday, November 4th from 10:00 AM – 10:30 AM CDT.
Congratulations to Extended DISC client, ITU AbsorbTech, on the 2016 ATD BEST Award. The award ranks ITU AbsorbTech as #6 in the world for employee training excellence!
ATD BEST Award for using Extended DISC assessments
Coaching difficult people is just that…it’s difficult. The challenges are unique for each of us so set yourself up for success by being prepared.
OVERVIEW
Are there things we can do to help smooth out some of the bumps in the road? Host, Christina Bowser and certified Executive Coach, Wilma Stephens are both senior Extended DISC trainers. Listen as they discuss approaches and offer tips to
DISC styles learn differently so how should each DISC-style learn to succeed? Every style has something to learn, but they don't learn in the same way.
Focusing on why DISC styles learn differently
Building DISC into team training or a group's development can be a highly effective way to increase awareness of the dynamics between members. It helps identify the strengths and challenges relating to a team's performance and growth.
Simple Assessment to Use
Coaching difficult people is just that…it's difficult. The challenges are unique for each of us.
When
The webinar, Coaching Difficult People Using DISC, is on Wednesday, October 19th from 10:00 AM – 10:30 AM CDT.
Have you ever heard someone tell you, "I have no S-style in me at all?" This statement is not true. One must always look at the relationship of all four DISC styles. In other words, we cannot interpret the four DISC styles independently.
Assuming we don't have all four DISC styles!
Have you considered using DISC profiles beyond reports? Learn how to maximize the use of your DISC data in this brief webinar.
OVERVIEW
Christina Bowser and COO of Extended DISC Margie Roesner discuss how using your DISC Profiles beyond reports. They'll share examples of how can DISC profiles be highly useful tool at an organizational level.
