DISC tools are commonly used to enhance workplace communication, but do you actually know what DISC does and doesn't measure?
DISC is a powerful tool because it is easily understood and practical to use. Most of us don't need to know the methodology behind it; we just want to know if we can trust the results. However, if you're curious as to what the Extended DISC® Tool measures and doesn't
Great trainers are always looking for more ways to build engaging and interactive exercises in their DISC sessions, right?
Today, I'm highlighting one of my favorite go-to exercises for DISC sessions, the Extended DISC® Play & Learn Game. The game reminds me of an old credit card commercial, "don't leave home without it!" Why? First off, it's portable, which is great for us trainers who
How can Extended DISC help your SHRM recertification?
Has the deadline rolled around again for submitting your 60 SHRM recertification units? The Society for Human Resource Management (SHRM) requires recertification every 3 years. Some SHRM competency-based certifications require annual submission.
You've likely heard of the KISS approach(Keep it Simple Stupid) to doing many things. While we're clearly NOT stupid, we can all benefit from a more straightforward approach to using DISC.
The goal of Customer Service training using DISC profiles is to provide useful tools to better our skills to interact with clients, customers, and others. All people, regardless of their DISC profiles, can use these simple and effective steps to be more self-aware and work more successfully.
The first step in a DISC Customer Service Training is to accept there is no ideal customer service style.
