Verizon Case Study


Verizon Communications was created on June 30, 2000 by Bell Atlantic Corp. and GTE Corp., in one of the largest mergers in U.S. business history. GTE and Bell Atlantic evolved and grew through decades of mergers, acquisitions and divestitures. Today, Verizon is a global technology company delivering the promise of the digital world to millions of customers every day.


What Happens When We Don't Adjust Our DISC Style?

You absolutely should use your behavioral strengths to succeed, but what happens when you don't make adjustments?


Can Learning DISC Really Help Others Listen To Me Better?

Why don't people listen to me?


Using the Communication Strategy Reinforcement Workbook

The Communication Strategy Reinforcement Report is a simple and practical way to improve interactions with a specific person.


Profiles: Describing the Relationship of the 4 DISC Styles

The Extended DISC® Profiles are easy to debrief, but there is even more understanding in the Profile graphs.


Pushback: When Your Client Disagrees

How can we best handle client pushback on DISC results?


Do DISC Profiles Look the Same in the US, Canada, Singapore, and the UK?

Would you be able to recognize a DISC style, whether you're in Singapore, the UK, Canada, or the US?


Explaining the Behavioral Comfort Zone

Have you ever wanted a clear way to understand and explain the shaded Comfort Zone on the Extended DISC® Diamond?


Behavioral Action Plan: Setting Your Client Up for Success

Creating a practical behavioral action plan to achieve sustainable change improves your client's performance at work and in life.


Are You Using the Right DISC Provider?

Did you know that DISC tools are not all the same?

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